Legal

Policies & Legal

The documents governing our data, APIs and services - written to be read, not just accepted. Everything here applies to the Riskscape website, Console, APIs, data products and reports.

POPIA alignedSouth African lawPlain-language sections
Documents

Our policies

The Terms of Service is the master agreement; the other five documents form part of it and cover a specific area in more detail.

Terms of Service

The agreement governing access to the Riskscape website, Console, APIs, data products and reports, including accounts, orders, licensing, data limitations and liability.Updated

Privacy Policy

How Riskscape collects, uses, shares, retains and protects personal information under POPIA, including your rights and how to exercise them.Updated

Acceptable Use Policy

The rules for using Riskscape data and APIs - restricted data, prohibited conduct, high-impact decisions, platform integrity and enforcement.Updated

Billing and Payment Policy

How Riskscape charges for subscriptions, API usage, data products and downloads - billing models, payment processing, invoices, price changes and disputes.Updated

Refund Policy

When a refund is available on Riskscape digital services, what is not refundable, how to request one and how approved refunds are paid.Updated

Cancellation Policy

How to cancel Riskscape subscriptions, metered API services and recurring charges, and what happens to access and data afterwards.Updated
Company

Who you are contracting with

Riskscape is a South African private company. These policies are governed by South African law, and personal information is processed under POPIA.

Registered name
Riskscape (Pty) Ltd
Registration number
2012/131998/07
Registered address
Unit A-1002A, First Floor, Corobay, corner Aramist and Corobay Avenue, Menlyn, Pretoria, Gauteng, 0181, South Africa

Need something in writing?

Data-processing agreements, security questionnaires, custom data licences and enterprise orders - tell us what your legal or procurement team needs.

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